Frequently Asked Questions
Find answers to common questions about PixieWorld personalized storybooks
It's simple! Browse our collection, choose a story your child will love, personalise the character with your child's name and appearance, and order a premium hardcover book delivered to your door.
Every one of our stories is built on a hand-crafted illustration system. When you add your child's name, age, and look, our AI renders a character that matches — and places them into every spread of the book as the hero of the story. For custom stories, the AI also writes the narrative from your prompt and illustrates every page in the art style you choose.
Yes. Our AI is trained and constrained specifically for children's storybooks — every generated story is age-appropriate, kind, and reviewed against our content guidelines before it's printed. Nothing unexpected ever lands in your child's book.
Absolutely. Every book comes with our full editor — rewrite any text, regenerate any illustration, rearrange spreads, or tweak the art style. You're in control of the final story before it prints.
We'd love to hear from you! You can reach our friendly customer support team at support@pixieworldstore.com. We typically respond within 24 hours. You can also connect with us on social media or visit our Help Center for instant answers to common questions.
Still have questions?
Contact our support team at support@pixie.education